Shipping policy

Thank you for your purchase! Please read our shipping policy carefully before placing your order. 

Processing Time

All orders are processed at the end of the business week. Once your order has been processed, it will be handed over to the shipping carrier.

Shipping and Delivery

Shipping times are estimates only and are provided by the carrier. We do not guarantee delivery dates.

Once an order has been shipped, it is out of our control. We are not responsible for shipping delays including but not limited to delays caused by:

• Postal service or carrier issues
• Weather conditions
• Customs delays
• High shipping volume or peak seasons
• Incorrect or incomplete shipping addresses provided by the customer

Lost, Delayed, or Stolen Packages

We are not responsible for lost, delayed, or stolen packages once the carrier has marked the order as delivered. Please contact the shipping carrier directly to file a claim if this occurs.

Damaged Items During Transit

We are not responsible for any damage that occurs during shipping or transit. All packages leave our facility in good condition. If your order arrives damaged, please contact the shipping carrier to file a damage claim.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Disputes

By placing an order, you agree that any shipping issues must be resolved between you and the shipping carrier. We do not issue refunds or replacements for shipping delays, lost packages, or transit damage.